To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success. * Explains how virtual communication has significantly changed the way people interact and rewritten many aspects of the rulebook on how business is done * Defines how team dynamics change when the interaction shifts from in-person to electronic and how to correct for these tendencies to avoid unintended offense or misunderstanding * Instructs readers on building trust, addressing fairness, and dealing with conflict in an online environment * Provides relevant, instructive anecdotes based on the experiences of dozens of managers, allowing readers to learn from their real-world successes (and disasters) ascunde descrierea